Successful customer management requires situational fluency that only a professional salesperson can provide.
Miller Heiman CEO Sam Reese explains the value of the Miller Heiman Sales System
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Every interaction with a customer is too important to leave to chance.
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Seven essential steps to help you hit year-end numbers.
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The Miller Heiman Knowledge Center is a library of publications, white papers, articles, insights, sales best practices and perspectives you can use to win more business for your company.
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How do you strengthen a global sales team’s ability to sell complex solutions to complex clients?
Read how Herman Miller brought a common language to a global team.
How do you align a global sales organization with a common language, sales methodology and framework?
Hear how Motorola executed their sales transformation effort.
Each year the Miller Heiman Sales Best Practices Study captures the selling and sales management behaviors that are connected to driving sales performance for business-to-business organizations. For frontline sales managers (FSMs) specifically, we see those behaviors broken into three areas. Ask yourself these key questions in regards to sales managers on your team: Continue Reading
From year to year, Miller Heiman research has made it abundantly clear that face-to-face time with customers is key to World-Class Sales Performance. In the 2014 Miller Heiman Sales Best Practices Study, World-Class Sales Performers were more than twice as likely to say their sales force spent sufficient time with customers. Continue Reading
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