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Explore the Knowledge Center

Thought leadership, articles and research to help you improve sales performance.

The Latest Thinking from the Experts at Miller Heiman

The Miller Heiman Knowledge Center is a library of publications, white papers, articles, insights, sales best practices and perspectives you can use to win more business for your company.


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Sales performance tools, research and best practices that you need to know about.

The Miller Heiman
Sales System®

Miller Heiman CEO Sam Reese explains the value of the Miller Heiman Sales System

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Getting Closer to Customers

Every interaction with a customer is too important to leave to chance.

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Timely Advice

Seven essential steps to help  you hit year-end numbers.

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Success Stories

Discover how Miller Heiman was able to improve sales performance in our clients’ sales organizations.

Herman Miller

How do you strengthen a global sales team’s ability to sell complex solutions to complex clients?

Read how Herman Miller brought a common language to a global team.

Motorola

How do you align a global sales organization with a common language, sales methodology and framework?

Hear how Motorola executed their sales transformation effort.

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Miller Heiman Blog

Insights from the sales experts at Miller Heiman.

Tom Peters is an American writer on business management practices, best known for “In Search of Excellence.” Let me connect his statements with findings from our MHI Research Institute’s latest study and my thoughts about funnel excellence. Continue Reading


When you’re looking for quick wins at the end of the year, it can be tempting to play “let’s make a deal.” I’ve even had salespeople tell me they love this time of year because their prospects are ready for the offer and opportunities are easy to close.
 Continue Reading

24%
spend sufficient time with their customers in an average week, compared to 76% of World-Class Sales Organizations.