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Explore the Knowledge Center

Thought leadership, articles and research to help you improve sales performance.

The Latest Thinking from the Experts at Miller Heiman

The Miller Heiman Knowledge Center is a library of publications, white papers, articles, insights, sales best practices and perspectives you can use to win more business for your company.


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Sales performance tools, research and best practices that you need to know about.

The Miller Heiman
Sales System®

Miller Heiman CEO Sam Reese explains the value of the Miller Heiman Sales System

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Getting Closer to Customers

Every interaction with a customer is too important to leave to chance.

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Timely Advice

Seven essential steps to help  you hit year-end numbers.

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Success Stories

Discover how Miller Heiman was able to improve sales performance in our clients’ sales organizations.

Herman Miller

How do you strengthen a global sales team’s ability to sell complex solutions to complex clients?

Read how Herman Miller brought a common language to a global team.

Motorola

How do you align a global sales organization with a common language, sales methodology and framework?

Hear how Motorola executed their sales transformation effort.

  • Case Study: Motorola

     

    How do you align a global sales organization with a common language, sales methodology, and framework?

     

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Miller Heiman Blog

Insights from the sales experts at Miller Heiman.

When I engage with interested clients early in a conversation about sales, I hear often that their way of selling is based on past experience and, subsequently, their intuition. Typically, they provide numerous stories about successful engagements and big wins with no common theme, except some good historic customer contacts and situational flexibility. While digging deeper, I recognized a lack of a consistent selling techniques, defined processes, or best practices references. Continue Reading


I spoke recently at the Sales 2.0 Conference in San Francisco, and I found myself exhausted but invigorated at the same time. This year, it was more than just hanging out for a few days with several hundred of my fellow sales professionals that has me jazzed. I also got to observe a long-awaited evolution in our profession, firsthand. Continue Reading

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